Pavlos Mavroudis

Manages and resolves critical IT and toll system issues, ensuring operational continuity and minimizing downtime across the network.

Provides timely technical assistance to users, effectively troubleshooting hardware, software, and network problems to maintain high system availability.

Contributes to the seamless functioning of toll operations by proactively addressing technical incidents and implementing effective solutions.

Supports core IT infrastructure, enhancing system reliability and user productivity within a high-traffic environment.

Developed and instructed curricula for WordPress installation, website/blog/e-commerce development, and digital skills (Windows, Social Media, MS Office).

Trained adult learners in essential digital competencies, enhancing their employability and professional capabilities for the modern workforce.

Facilitated hands-on workshops, leading participants through practical exercises to build proficiency in web design and office applications.

Contributed to the center's mission of lifelong learning by equipping students with in-demand technical skills, improving their career prospects.

Delivered tailored career counseling to middle and high school students, assisting them in exploring diverse academic and professional pathways.

Guided students through comprehensive self-assessment and career exploration activities, helping them align interests with potential future roles.

Developed personalized educational and career plans, empowering students to make informed decisions about their post-secondary options.

Facilitated workshops on essential career readiness topics, including resume building, interview skills, and effective job search strategies.

Counseled over 100 unemployed individuals on job search strategies, skill development, and career transition, significantly improving employment outcomes.

Assisted clients in developing competitive resumes and cover letters, enhancing their marketability to potential employers by an average of 25%.

Conducted mock interviews and provided constructive feedback, improving candidates' confidence and performance in job applications by 30%.

Connected job seekers with relevant training programs and employment opportunities, contributing to local workforce development initiatives.

Mentored over 50 unemployed adults, offering individualized guidance and support to overcome barriers to employment and achieve career goals.

Developed and implemented personalized action plans for mentees, focusing on skill enhancement, job readiness, and motivational support.

Facilitated both group sessions and one-on-one coaching, promoting self-efficacy and resilience among participants.

Collaborated with agency staff to track mentee progress, contributing to a documented increase in successful employment placements within the program.

Delivered targeted WordPress training to adult participants, equipping over 30 individuals with essential web development skills.

Designed and implemented practical exercises to ensure hands-on learning and skill mastery in WordPress platform usage and site creation.

Empowered learners to successfully create and manage their own websites, significantly enhancing their digital literacy and professional capabilities.

Contributed to the agency's vocational training programs, supporting local economic development through focused skill enhancement.

Provided crucial business consulting and general public service activities, directly supporting regional trade initiatives and businesses.

Managed daily administrative operations, ensuring efficient workflow and accurate record-keeping for the department.

Assisted with public inquiries and facilitated clear communication between businesses and government agencies.

Contributed to the effective functioning of the trade department by streamlining processes and providing reliable support services.

Attracted and screened top talent for critical roles, successfully filling over 20 key positions to meet organizational objectives.

Developed and implemented initiatives to create a supportive and comfortable work environment, enhancing employee satisfaction and retention.

Promoted growth and training opportunities for staff, leading to improved skill sets and career progression for team members.

Managed full-cycle recruitment processes, from sourcing and interviewing to onboarding, ensuring a seamless experience for new hires.

Provided comprehensive mobile solutions to enterprise clients, addressing their communication needs and enhancing business operations.

Managed a portfolio of key accounts, fostering strong client relationships and ensuring high levels of customer satisfaction.

Identified and pursued new business opportunities, contributing to significant revenue growth and market expansion.

Collaborated cross-functionally with internal teams to deliver tailored solutions, consistently meeting client requirements and exceeding service expectations.

Managed private sector accounts across Northern Greece, driving sales and maintaining strong client relationships for key business growth.

Identified client needs and proposed tailored technology solutions, contributing to increased customer loyalty and business expansion.

Negotiated contracts and closed deals, consistently meeting or exceeding sales targets within a competitive market.

Collaborated effectively with technical and support teams to ensure seamless service delivery and high client satisfaction.

Managed a diverse portfolio of private sector accounts throughout Northern Greece, consistently achieving sales objectives over a 4-year tenure.

Cultivated strong, long-term client relationships, resulting in high retention rates and significant repeat business.

Developed and implemented strategic account plans to identify growth opportunities and expand market share within the region.

Successfully negotiated and closed complex deals, contributing significantly to regional revenue targets and overall company profitability.

Administered and maintained robust network and telecommunications infrastructure, ensuring optimal performance and reliability for critical business operations.

Managed network configurations, user access, and security protocols, protecting sensitive data and systems from unauthorized access.

Provided comprehensive technical support and troubleshooting for network-related issues, minimizing downtime and disruption for over 100 users.

Implemented system upgrades and patches, enhancing network efficiency and security by 15% over a 5-year tenure.

Taught fundamental network skills to adult learners, equipping over 50 participants with essential IT knowledge.

Developed and delivered engaging course material, simplifying complex networking concepts for diverse audiences.

Provided hands-on instruction and practical exercises, fostering a comprehensive understanding of network principles.

Contributed to the development of IT literacy within the community by training individuals in foundational technical skills.

Actively participated in initiatives promoting professional standards and best practices in counseling and guidance.

Contributed to discussions and activities aimed at supporting the professional development of counselors and educators.

Provided expert support for career education programs within school units, contributing to student development and future planning.

Leveraged expertise to enhance the quality and effectiveness of career guidance initiatives for young people.

Contributed to the decision-making processes and initiatives of the School Committee for Primary Education.

Supported efforts to improve educational outcomes and resources for primary school students in Thermi.